Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.

By:

Contributor(s):

Material type:

TextPublication details: Boston : Irwin/McGraw-Hill, c2000.Edition: 2nd edDescription: xxviii, 620 p. : ill. ; 26 cmISBN:

Subject(s):

DDC classification:

LOC classification:

Online resources:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	KING CEASOR UNIVERSITY LIBRARY Reserve Section		Non-fiction		658.8 ZEI (Browse shelf(Opens below))					Available			3746

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.