BCOM10 : business communication / Carol M. Lehman, Debbie D. Dufrene, Robyn Walker.
Material type:
TextPublisher: Boston, MA : Cengage, [2020]Description: viii, 327 pages ; col., ill.: 28 cmISBN: - 9780357026588
- 0357026586
- 9780357026595
- 0357026594
- BCOM 10
- Business communication
- 658.45 23 LEH
- HF5721 .L34 2020
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KING CEASOR UNIVERSITY LIBRARY Reserve Section | Non-fiction | 658.45 LEH (Browse shelf(Opens below)) | 3 | Available | 4092 | ||||||||||||
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KING CEASOR UNIVERSITY LIBRARY Reserve Section | Non-fiction | 658.45 LEH (Browse shelf(Opens below)) | 1 | Available (Restricted access) | 4049 | ||||||||||||
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Books
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KING CEASOR UNIVERSITY LIBRARY Reserve Section | Non-fiction | 658.45 LEH (Browse shelf(Opens below)) | 2 | Available (Restricted access) | 4048 |
Includes bibliographical references and index.
Part 1. Communication foundations: 1. Establishing a framework for business communication -- 2. Focusing on interpersonal and group communication -- Part 2. Communication analysis: 3. Planning and decision making -- 4. Preparing written messages -- Part 3. Communication through voice, electronic, and written messages: 5. Communicating electronically -- 6. Delivering good- and neutral-news messages -- 7. Delivering bad-news messages -- 8. Delivering persuasive messages -- Part 4. Communication through reports and business presentations: 9. Understanding the report process and research methods -- 10. Managing data and using graphics -- 11. Organizing and preparing reports and proposals -- 12. Designing and delivering business presentations -- Part 5. Communication for employment: 13. Preparing résumés and application messages -- 14. Interviewing for a job and preparing employment messages.
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