02458cam a2200433 i 4500 20648098 KCU 20240809163856.0 180828s2020 maua b 001 0 eng d 2018956400 9780357026588 320,549 UGX (paperback) 0357026586 320,549 UGX (paperback) 9780357026595 320,549 UGX (paperback) 0357026594 320,549 UGX (paperback) (OCoLC)on1089201301 YDX eng YDX KCU AACR2 lccopycat HF5721 .L34 2020 658.45 23 LEH Lehman, Carol M., author. BCOM10 : business communication / Carol M. Lehman, Debbie D. Dufrene, Robyn Walker. BCOM 10 Business communication Boston, MA : Cengage, [2020] viii, 327 pages ; col., ill.: 28 cm. Includes bibliographical references and index. Part 1. Communication foundations: 1. Establishing a framework for business communication -- 2. Focusing on interpersonal and group communication -- Part 2. Communication analysis: 3. Planning and decision making -- 4. Preparing written messages -- Part 3. Communication through voice, electronic, and written messages: 5. Communicating electronically -- 6. Delivering good- and neutral-news messages -- 7. Delivering bad-news messages -- 8. Delivering persuasive messages -- Part 4. Communication through reports and business presentations: 9. Understanding the report process and research methods -- 10. Managing data and using graphics -- 11. Organizing and preparing reports and proposals -- 12. Designing and delivering business presentations -- Part 5. Communication for employment: 13. Preparing résumés and application messages -- 14. Interviewing for a job and preparing employment messages. Commercial correspondence. Business report writing. Business communication. Business communication. fast (OCoLC)fst00842419 Business report writing. fast (OCoLC)fst00842879 Commercial correspondence. fast (OCoLC)fst00869429 DuFrene, Deborah Daniel, 1954- author. Walker, Robyn, author. 7 cbc copycat 2 ncip 20 y-gencatlg ddc BK 0 36706 36706 0 0 ddc 0 1 0 NFIC KCU/LIB/01 KCU/LIB/01 REF 2024-08-09 Purchased 0 658.45 LEH 4049 2024-08-09 16:36:29 1 2024-08-09 BK 0 0 ddc 0 1 0 NFIC KCU/LIB/01 KCU/LIB/01 REF 2024-08-09 Purchased 0 658.45 LEH 4048 2024-08-09 16:36:29 2 2024-08-09 BK 0 0 ddc 0 0 NFIC KCU/LIB/01 KCU/LIB/01 REF 2024-08-12 Donation by Booklines Africa Ltd. 0 658.45 LEH 4092 2024-08-20 13:08:53 3 2024-08-20 BK