Lehman, Carol M.,

BCOM10 : business communication / BCOM 10 Business communication Carol M. Lehman, Debbie D. Dufrene, Robyn Walker. - viii, 327 pages ; col., ill.: 28 cm.

Includes bibliographical references and index.

Part 1. Communication foundations: 1. Establishing a framework for business communication -- 2. Focusing on interpersonal and group communication -- Part 2. Communication analysis: 3. Planning and decision making -- 4. Preparing written messages -- Part 3. Communication through voice, electronic, and written messages: 5. Communicating electronically -- 6. Delivering good- and neutral-news messages -- 7. Delivering bad-news messages -- 8. Delivering persuasive messages -- Part 4. Communication through reports and business presentations: 9. Understanding the report process and research methods -- 10. Managing data and using graphics -- 11. Organizing and preparing reports and proposals -- 12. Designing and delivering business presentations -- Part 5. Communication for employment: 13. Preparing résumés and application messages -- 14. Interviewing for a job and preparing employment messages.

9780357026588 320,549 UGX 0357026586 320,549 UGX 9780357026595 320,549 UGX 0357026594 320,549 UGX

2018956400


Commercial correspondence.
Business report writing.
Business communication.
Business communication.
Business report writing.
Commercial correspondence.

HF5721 / .L34 2020

658.45 / LEH